The Certificate in Front Office Operations is meant for beginners aspiring to enter the hospitality industry particularly in the Front Office Operations as well as experienced ones to groom them into certified professionals. It is particularly useful for all those who look forward to meeting people, socializing with people from diverse cultures and backgrounds as an integral part of their profession.
The aim of the Front Office Operations is to introduce the students to the systems and procedures required for Front Office Operations. It emphasizes the importance of high standards in personal qualities and the provision of customer service. Students will develop knowledge and skills in reception procedures as well as understanding the key factors that relate to reception procedures.
|1||Introduction to Hospitality Industry||6||Theory|
|2||Customer Services in Hospitality Industry||6||Theory|
|4||Book Accommodation for Guests||10||Theory|
|5||Handling Cash & Guest Account||10||Theory|
|6||Reception Office Skills||10||Theory|
Uniform, Kit and Supplies
Total Admission Fees
Duration of this course is 4 Months
By applying to Crown Q, you are taking a big step in fulfilling your dreams to become an industry professional or an accomplished amateur chef.
We aim to keep the admission process simple and personal. We encourage you to speak to one of our admission coordinators to discuss the course program, seat availability, and admission requirements.
We invite you to visit our award-winning, state of the art, purpose-built facility, meet our students, faculty, and see classes in session.