Certificate in Front Desk Operations


The Certificate in Front Office Operations is meant for beginners aspiring to enter the hospitality industry particularly in the Front Office Operations as well as experienced ones to groom them into certified professionals. It is particularly useful for all those who look forward to meeting people, socializing with people from diverse cultures and backgrounds as an integral part of their profession.

The aim of the Front Office Operations is to introduce the students to the systems and procedures required for Front Office Operations. It emphasizes the importance of high standards in personal qualities and the provision of customer service. Students will develop knowledge and skills in reception procedures as well as understanding the key factors that relate to reception procedures.

Course Outlines

1 Introduction to Hospitality Industry 6 Theory
2 Customer Services in Hospitality Industry 6 Theory
3 Soft Skills 6 Theory
4 Book Accommodation for Guests 10 Theory
5 Handling Cash & Guest Account 10 Theory
6 Reception Office Skills 10 Theory


Registration Fees

Rs 5,000

Uniform, Kit and Supplies

Rs 10,000

Admission Fees

Rs 10,000

Total Admission Fees 

Rs 25,000

Total Fees 

Rs 45,000

Tuition Fees

Monthly Fees

Duration of this course is 4 Months

Rs 6,667

Admission Policy

By applying to Crown Q, you are taking a big step in fulfilling your dreams to become an industry professional or an accomplished amateur chef.

We aim to keep the admission process simple and personal. We encourage you to speak to one of our admission coordinators to discuss the course program, seat availability, and admission requirements.

If you don’t find what you are looking for, please contact us directly on +92 2199242998 or send us a message by visiting our contact us page.

We invite you to visit our award-winning, state of the art, purpose-built facility, meet our students, faculty, and see classes in session.